blue and white on and off logo with rainbow colored background

2025 Symposium

2025 Events Listing

wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Event Type Event Title Time About Event Host Location Duration
10 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:56 PM Welcome

All Attendee Activitiy

08:00 AM Hour-long breakfast meet and greet with ice breaker activities Ella Tschopik Great Hall 60 Minutes
11 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:57 PM Panel Discussion

Panel Discussion: Insights from the IT Rotator Program

09:00 AM Panel discussion with IT Rotator Cohorts on career growth and program impact, moderated by CTO Todd Schecter Todd Schecter Great Hall 50 minutes
12 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:57 PM Facilitated Discussions

Support Services Excellence: Help Desk Optimization

10:00 AM Strategies for improving help desk operations, user experience, and frontline IT support efficiency Kevin Tschopik Multicultural Greek Council 60 Minutes
13 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:57 PM Facilitated Discussions

IT Leadership: Managing Full-Time Staff and Organizational Change

10:00 AM Managing professional IT staff through institutional change and evolving service expectations Mike Crawford Langdon 60 Minutes
14 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:58 PM Facilitated Discussions

Student Staff Management: Best Practices

10:00 AM Managing student employees in IT: balancing educational priorities with service delivery Dana Gerber-Margie Parkview 60 Minutes
15 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:58 PM Facilitated Discussions

AI in IT Support: Current Applications and Future Possibilities

10:00 AM AI implementation in IT support workflows and future implications for campus staff Naomi Bernstein Council Room 60 Minutes
16 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:58 PM Facilitated Discussions

Digital Accessibility: Implementation Strategies

10:00 AM Implementing digital accessibility standards and integrating accessibility into daily workflows Sara Nagreen Capitol View Room 60 Minutes
17 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:59 PM Facilitated Discussions

Cross-Campus Connections: Breaking Down IT Silos

10:00 AM Building relationships and connections between central and distributed IT units Kris Olds Class of 1924 Reception Room 60 Minutes
18 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:59 PM World Café

Group Discussions

11:00 AM World Café format: concurrent small group discussions on central themes Ella Tschopik Great Hall 90 Minutes
19 jgvaldez 20/10/2025 11:15 AM jgvaldez 20/10/2025 01:59 PM Lunch

Networking Lunch

12:00 PM Lunch will be served while we discussed what was observed in our various discussions throughout the day Ella Tschopik Great Hall 60 Minutes